TY - JOUR
T1 - A new model for ranking 3PL providers
AU - Saen, Reza Farzipoor
PY - 2010/8
Y1 - 2010/8
N2 - Reverse logistics is an activity within organizations delegated to the customer service function, where customers with warranted or defective products would return them to their suppliers. To rank third-party reverse logistic (3PL) providers with regard to various criteria, including dual-role factors, this paper introduces a new model, which is based on data envelopment analysis. A numerical example demonstrates the application of the proposed model.
AB - Reverse logistics is an activity within organizations delegated to the customer service function, where customers with warranted or defective products would return them to their suppliers. To rank third-party reverse logistic (3PL) providers with regard to various criteria, including dual-role factors, this paper introduces a new model, which is based on data envelopment analysis. A numerical example demonstrates the application of the proposed model.
KW - 3PL provider
KW - Data envelopment analysis
KW - Dual-role factors
KW - Super-efficiency analysis
UR - http://www.scopus.com/inward/record.url?scp=78650299407&partnerID=8YFLogxK
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M3 - Article
AN - SCOPUS:78650299407
SN - 1991-8178
VL - 4
SP - 3762
EP - 3769
JO - Australian Journal of Basic and Applied Sciences
JF - Australian Journal of Basic and Applied Sciences
IS - 8
ER -