TY - JOUR
T1 - The impact of knowledge management on innovation
T2 - An empirical study on Jordanian consultancy firms
AU - Obeidat, Bader Yousef
AU - Al-Suradi, Mai Maher
AU - Masa’deh, Ra’ed
AU - Tarhini, Ali
N1 - Publisher Copyright:
© 2016, © Emerald Group Publishing Limited.
PY - 2016
Y1 - 2016
N2 - Purpose: The paper aims to examine the effect of knowledge management processes (knowledge acquisition, knowledge sharing and knowledge utilization) and knowledge management approaches (social network, codification and personalization) on innovation in Jordanian consultancy firms. Design/methodology/approach: A questionnaire that targets 266 respondents resulted in 216 usable ones with a response rate of 81.2 per cent. To test the research hypotheses, a multiple regression analysis was conducted, in addition to descriptive statistics that provide a background about the respondents. Findings: The analysis showed that there is a significant and positive impact of knowledge management processes on innovation in Jordanian consulting firms, as well as a significant and positive effect of codification and personalization approaches on innovation, while the social network approach has a significant negative impact with innovation. Originality/value: This is the first study that examines the effect of knowledge management processes (knowledge acquisition, knowledge sharing and knowledge utilization) and knowledge management approaches (social network, codification and personalization) on innovation in Jordanian consultancy firms.
AB - Purpose: The paper aims to examine the effect of knowledge management processes (knowledge acquisition, knowledge sharing and knowledge utilization) and knowledge management approaches (social network, codification and personalization) on innovation in Jordanian consultancy firms. Design/methodology/approach: A questionnaire that targets 266 respondents resulted in 216 usable ones with a response rate of 81.2 per cent. To test the research hypotheses, a multiple regression analysis was conducted, in addition to descriptive statistics that provide a background about the respondents. Findings: The analysis showed that there is a significant and positive impact of knowledge management processes on innovation in Jordanian consulting firms, as well as a significant and positive effect of codification and personalization approaches on innovation, while the social network approach has a significant negative impact with innovation. Originality/value: This is the first study that examines the effect of knowledge management processes (knowledge acquisition, knowledge sharing and knowledge utilization) and knowledge management approaches (social network, codification and personalization) on innovation in Jordanian consultancy firms.
KW - Consultancy firms
KW - Innovation
KW - Jordan
KW - Knowledge management
KW - Knowledge sharing
KW - Management
KW - Marketing
KW - Quantitative analysis
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U2 - 10.1108/MRR-09-2015-0214
DO - 10.1108/MRR-09-2015-0214
M3 - Article
AN - SCOPUS:84991232299
SN - 2040-8269
VL - 39
SP - 1214
EP - 1238
JO - Management Research Review
JF - Management Research Review
IS - 10
ER -