Profiling nurses' job satisfaction, acculturation, work environment, stress, cultural values and coping abilities: A cluster analysis

Yong Shian Goh, Alice Lee, Sally Wai Chi Chan, Moon Fai Chan*

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

19 Citations (Scopus)

Abstract

This study aimed to determine whether definable profiles existed in a cohort of nursing staff with regard to demographic characteristics, job satisfaction, acculturation, work environment, stress, cultural values and coping abilities. A survey was conducted in one hospital in Singapore from June to July 2012, and 814 full-time staff nurses completed a self-report questionnaire (89% response rate). Demographic characteristics, job satisfaction, acculturation, work environment, perceived stress, cultural values, ways of coping and intention to leave current workplace were assessed as outcomes. The two-step cluster analysis revealed three clusters. Nurses in cluster 1 (n=222) had lower acculturation scores than nurses in cluster 3. Cluster 2 (n=362) was a group of younger nurses who reported higher intention to leave (22.4%), stress level and job dissatisfaction than the other two clusters. Nurses in cluster 3 (n=230) were mostly Singaporean and reported the lowest intention to leave (13.0%). Resources should be allocated to specifically address the needs of younger nurses and hopefully retain them in the profession. Management should focus their retention strategies on junior nurses and provide a work environment that helps to strengthen their intention to remain in nursing by increasing their job satisfaction.

Original languageEnglish
Pages (from-to)443-452
Number of pages10
JournalInternational Journal of Nursing Practice
Volume21
Issue number4
DOIs
Publication statusPublished - Aug 1 2015
Externally publishedYes

Keywords

  • Acculturation
  • Cluster analysis
  • Job satisfaction
  • Nurse
  • Stress
  • Work environment

ASJC Scopus subject areas

  • Nursing(all)

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