TY - GEN
T1 - ICT investments in non-banks financial institutions
T2 - 26th Americas Conference on Information Systems, AMCIS 2020
AU - Al-Busaidi, Kamla Ali
AU - Al-Muharrami, Saeed
N1 - Publisher Copyright:
© 2020 26th Americas Conference on Information Systems, AMCIS 2020. All rights reserved.
PY - 2020
Y1 - 2020
N2 - Financial institutions portray the stability and sustainability of a country. The growth of national economy comes as a result of stable and developed financial system. This study aims to assess the value of ICT investments in non-banking financial sector beyond organizational performance, which is limited in research. This study extended balanced scoreboard model by including the classic dimensions (finance, customer, internal process and learning and growth), in addition to external dimensions: sector and country dimensions. Data is collected from business and ICT managers at insurance, investment and finance organizations operating in Oman, a developing country. This study adds to the research and practice as it provides an integrated assessment that enables non-banking financial institutions to develop their strategy in terms of ICT investment and enable it to make a leading role on the country's economy.
AB - Financial institutions portray the stability and sustainability of a country. The growth of national economy comes as a result of stable and developed financial system. This study aims to assess the value of ICT investments in non-banking financial sector beyond organizational performance, which is limited in research. This study extended balanced scoreboard model by including the classic dimensions (finance, customer, internal process and learning and growth), in addition to external dimensions: sector and country dimensions. Data is collected from business and ICT managers at insurance, investment and finance organizations operating in Oman, a developing country. This study adds to the research and practice as it provides an integrated assessment that enables non-banking financial institutions to develop their strategy in terms of ICT investment and enable it to make a leading role on the country's economy.
KW - Balanced scoreboard
KW - Business Value
KW - ICT Investments
KW - Non-Banking Sector
UR - http://www.scopus.com/inward/record.url?scp=85097712611&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=85097712611&partnerID=8YFLogxK
M3 - Conference contribution
AN - SCOPUS:85097712611
T3 - 26th Americas Conference on Information Systems, AMCIS 2020
BT - 26th Americas Conference on Information Systems, AMCIS 2020
PB - Association for Information Systems
Y2 - 10 August 2020 through 14 August 2020
ER -