Factors impacting knowledge transfer success in information systems outsourcing

Zahran Al-Salti, Ray Hackney, Sevgi Özkan

Research output: Chapter in Book/Report/Conference proceedingConference contribution

4 Citations (Scopus)

Abstract

Despite increased research interest on knowledge transfer in information systems (IS) outsourcing, the field still lacks sound and holistic understanding of the key factors influencing knowledge transfer success. The present paper attempts to provide a synthesis of existing theoretical perspectives and empirical findings related to the factors that facilitate or hamper knowledge transfer success in IS outsourcing. The data collection method is discussed and the key findings are presented. Conclusion is drawn and further research is suggested.

Original languageEnglish
Title of host publicationProceedings of the European, Mediterranean and Middle Eastern Conference on Information Systems
Subtitle of host publicationGlobal Information Systems Challenges in Management, EMCIS 2010
Publication statusPublished - 2010
Event7th European, Mediterranean and Middle Eastern Conference on Information Systems, EMCIS 2010 - Abu-Dhabi, United Arab Emirates
Duration: Apr 12 2010Apr 13 2010

Other

Other7th European, Mediterranean and Middle Eastern Conference on Information Systems, EMCIS 2010
CountryUnited Arab Emirates
CityAbu-Dhabi
Period4/12/104/13/10

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Keywords

  • Information systems (IS) outsourcing
  • Knowledge transfer

ASJC Scopus subject areas

  • Information Systems
  • Information Systems and Management

Cite this

Al-Salti, Z., Hackney, R., & Özkan, S. (2010). Factors impacting knowledge transfer success in information systems outsourcing. In Proceedings of the European, Mediterranean and Middle Eastern Conference on Information Systems: Global Information Systems Challenges in Management, EMCIS 2010