Enterprise Resource Planning (ERP) adoption: An exploratory case study from Oman

Bushra Al-Sawa'ei, Bashaier Al-Sawa'ei, Zahran Al-Salti

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

Organizations around the world are increasingly adopting Enterprise Resource Planning (ERP) systems in order to achieve a high level of integration of their business functions, to allow real-time flow of information and to enhance the efficiency of business processes. This exploratory study investigates why organizations in developing countries adopt ERP systems and attempts to have a better understanding of the key benefits that organizations may achieve from their investments in ERP. A qualitative case study approach was employed in this study. Data were gathered from a wastewater company (Haya Water) in Oman using semi-structured interviews. Findings show that there are several factors that motivate organizations to adopt ERP systems, such as the need to integrate most of the existing systems into a single integrated information system and the need for real-time information. Moreover, organizations adopt ERP systems in order to remain competitive in the market. This study will be of value to researchers who are interested in understanding the phenomenon of ERP adoption in developing countries.

Original languageEnglish
Title of host publicationProceedings of the 26th International Business Information Management Association Conference - Innovation Management and Sustainable Economic Competitive Advantage
Subtitle of host publicationFrom Regional Development to Global Growth, IBIMA 2015
PublisherInternational Business Information Management Association, IBIMA
Pages2256-2265
Number of pages10
ISBN (Electronic)9780986041952
Publication statusPublished - 2015
Event26th International Business Information Management Association Conference - Innovation Management and Sustainable Economic Competitive Advantage: From Regional Development to Global Growth, IBIMA 2015 - Madrid, Spain
Duration: Nov 11 2015Nov 12 2015

Other

Other26th International Business Information Management Association Conference - Innovation Management and Sustainable Economic Competitive Advantage: From Regional Development to Global Growth, IBIMA 2015
CountrySpain
CityMadrid
Period11/11/1511/12/15

Keywords

  • Case study
  • ERP adoption
  • Oman

ASJC Scopus subject areas

  • Management Information Systems
  • Information Systems and Management
  • Business and International Management

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  • Cite this

    Al-Sawa'ei, B., Al-Sawa'ei, B., & Al-Salti, Z. (2015). Enterprise Resource Planning (ERP) adoption: An exploratory case study from Oman. In Proceedings of the 26th International Business Information Management Association Conference - Innovation Management and Sustainable Economic Competitive Advantage: From Regional Development to Global Growth, IBIMA 2015 (pp. 2256-2265). International Business Information Management Association, IBIMA.