Delineating IT Resources and Capabilities to Obtain Competitive Advantage and Improve Firm Performance

Rafi Ashrafi; John Mueller

doi:10.1080/10580530.2015.983016

Delineating IT Resources and Capabilities to Obtain Competitive Advantage and Improve Firm Performance

Rafi Ashrafi^*, John Mueller

^*Corresponding author for this work

Information Systems

Research output: Contribution to journal › Article › peer-review

36 Citations (Scopus)

Abstract

This article develops a research model of the relationships between IT resources, IT capabilities, IT competitive advantage, and the financial performance of an organization. This model is empirically tested with data collected from IT managers and executives in the U.S. The results suggest that while tangible IT resources offer little competitive advantage, intangible IT resources are positively associated with IT capabilities that ultimately lead to IT competitive advantage and the improved financial performance of the organization.

Original language	English
Pages (from-to)	15-38
Number of pages	24
Journal	Information Systems Management
Volume	32
Issue number	1
DOIs	https://doi.org/10.1080/10580530.2015.983016
Publication status	Published - Jan 2 2015

Keywords

IT capabilities
IT resources
competitive advantage
information technology
resource-based view

ASJC Scopus subject areas

Information Systems
Computer Science Applications
Library and Information Sciences

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10.1080/10580530.2015.983016

Cite this

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KW - resource-based view

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Delineating IT Resources and Capabilities to Obtain Competitive Advantage and Improve Firm Performance

Abstract

Keywords

ASJC Scopus subject areas

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