Abstract
ERP systems have become vital strategic tools in today's competitive business environment. This ongoing research study presents a review of recent research work in ERP systems. It attempts to identify the main benefits of ERP systems, the drawbacks and the critical success factors for implementation discussed in the relevant literature. The findings revealed that despite some organizations have faced challenges undertaking ERP implementations, many others have enjoyed the benefits that the systems have brought to the organizations. ERP system facilitates the smooth flow of common functional information and practices across the entire organization. In addition, it improves the performance of the supply chain and reduces the cycle times. However, without top management support, having appropriate business plan and vision, re-engineering business process, effective project management, user involvement and education and training, organizations can not embrace the full benefits of such complex system and the risk of failure might be at high level.
| Original language | English |
|---|---|
| Title of host publication | Proceedings of the European and Mediterranean Conference on Information Systems, EMCIS 2008 |
| Publication status | Published - 2008 |
| Event | 5th European and Mediterranean Conference on Information Systems, EMCIS 2008 - Dubai, United Arab Emirates Duration: May 25 2008 → May 26 2008 |
Other
| Other | 5th European and Mediterranean Conference on Information Systems, EMCIS 2008 |
|---|---|
| Country | United Arab Emirates |
| City | Dubai |
| Period | 5/25/08 → 5/26/08 |
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Keywords
- Benefits
- Drawbacks
- ERP
- Success factors
ASJC Scopus subject areas
- Information Systems
Cite this
Critical success factors in ERP implementation : A review. / Al-Fawaz, Khaled; Al-Salti, Zahran; Eldabi, Tillal.
Proceedings of the European and Mediterranean Conference on Information Systems, EMCIS 2008. 2008.Research output: Chapter in Book/Report/Conference proceeding › Conference contribution
}
TY - GEN
T1 - Critical success factors in ERP implementation
T2 - A review
AU - Al-Fawaz, Khaled
AU - Al-Salti, Zahran
AU - Eldabi, Tillal
PY - 2008
Y1 - 2008
N2 - ERP systems have become vital strategic tools in today's competitive business environment. This ongoing research study presents a review of recent research work in ERP systems. It attempts to identify the main benefits of ERP systems, the drawbacks and the critical success factors for implementation discussed in the relevant literature. The findings revealed that despite some organizations have faced challenges undertaking ERP implementations, many others have enjoyed the benefits that the systems have brought to the organizations. ERP system facilitates the smooth flow of common functional information and practices across the entire organization. In addition, it improves the performance of the supply chain and reduces the cycle times. However, without top management support, having appropriate business plan and vision, re-engineering business process, effective project management, user involvement and education and training, organizations can not embrace the full benefits of such complex system and the risk of failure might be at high level.
AB - ERP systems have become vital strategic tools in today's competitive business environment. This ongoing research study presents a review of recent research work in ERP systems. It attempts to identify the main benefits of ERP systems, the drawbacks and the critical success factors for implementation discussed in the relevant literature. The findings revealed that despite some organizations have faced challenges undertaking ERP implementations, many others have enjoyed the benefits that the systems have brought to the organizations. ERP system facilitates the smooth flow of common functional information and practices across the entire organization. In addition, it improves the performance of the supply chain and reduces the cycle times. However, without top management support, having appropriate business plan and vision, re-engineering business process, effective project management, user involvement and education and training, organizations can not embrace the full benefits of such complex system and the risk of failure might be at high level.
KW - Benefits
KW - Drawbacks
KW - ERP
KW - Success factors
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UR - http://www.scopus.com/inward/citedby.url?scp=84857612177&partnerID=8YFLogxK
M3 - Conference contribution
AN - SCOPUS:84857612177
SN - 9781902316581
BT - Proceedings of the European and Mediterranean Conference on Information Systems, EMCIS 2008
ER -