Competitive intelligence: History, importance, objectives, process and issues

Dhekra Ben Sassi; Anissa Frini; Wahiba Ben Abdessalem; Naoufel Kraiem

doi:10.1109/RCIS.2015.7128910

Competitive intelligence: History, importance, objectives, process and issues

Dhekra Ben Sassi, Anissa Frini, Wahiba Ben Abdessalem, Naoufel Kraiem

Computer Science

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

6 Citations (Scopus)

Abstract

Competitive intelligence deals with the competitive environment of a company. Several studies have been conducted on competitive intelligence domain but there is no empirical work that gives a complete implemented competitive intelligence solution. This paper presents an overview of competitive intelligence studies and highlights the issues towards developing a complete CI solution. A new conceptual model which details the collection phase and incorporates the anticipation of the competitor decisions is proposed. To better solve the CI problem, the paper proposes to integrate the ability of multi-criteria decision aid methods to manage conflicting criteria in a complex environment, with the ability of artificial intelligence in managing and extracting large amount of technical data/information in such a context.

Original language	English
Title of host publication	IEEE RCIS 2015 - 9th International Conference on Research Challenges in Information Science, Proceedings
Editors	Colette Rolland, Dimosthenis Anagnostopoulos, Pericles Loucopoulos, Cesar Gonzales-Perez
Publisher	IEEE Computer Society
Pages	486-491
Number of pages	6
Edition	June
ISBN (Electronic)	9781467366304
DOIs	https://doi.org/10.1109/RCIS.2015.7128910
Publication status	Published - Jun 19 2015
Event	9th IEEE International Conference on Research Challenges in Information Science, IEEE RCIS 2015 - Athens, Greece Duration: May 13 2015 → May 15 2015

Publication series

Name	Proceedings - International Conference on Research Challenges in Information Science
Number	June
Volume	2015-June
ISSN (Print)	2151-1349
ISSN (Electronic)	2151-1357

Other

Other	9th IEEE International Conference on Research Challenges in Information Science, IEEE RCIS 2015
Country/Territory	Greece
City	Athens
Period	5/13/15 → 5/15/15

Keywords

Competitive intelligence
data collection
empirical solutions
process

ASJC Scopus subject areas

Computer Science Applications
Information Systems
Software

Access to Document

10.1109/RCIS.2015.7128910

Cite this

Ben Sassi, D., Frini, A., Ben Abdessalem, W., & Kraiem, N. (2015). Competitive intelligence: History, importance, objectives, process and issues. In C. Rolland, D. Anagnostopoulos, P. Loucopoulos, & C. Gonzales-Perez (Eds.), IEEE RCIS 2015 - 9th International Conference on Research Challenges in Information Science, Proceedings (June ed., pp. 486-491). [7128910] (Proceedings - International Conference on Research Challenges in Information Science; Vol. 2015-June, No. June). IEEE Computer Society. https://doi.org/10.1109/RCIS.2015.7128910

Competitive intelligence : History, importance, objectives, process and issues. / Ben Sassi, Dhekra; Frini, Anissa; Ben Abdessalem, Wahiba; Kraiem, Naoufel.

IEEE RCIS 2015 - 9th International Conference on Research Challenges in Information Science, Proceedings. ed. / Colette Rolland; Dimosthenis Anagnostopoulos; Pericles Loucopoulos; Cesar Gonzales-Perez. June. ed. IEEE Computer Society, 2015. p. 486-491 7128910 (Proceedings - International Conference on Research Challenges in Information Science; Vol. 2015-June, No. June).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

Ben Sassi, D, Frini, A, Ben Abdessalem, W & Kraiem, N 2015, Competitive intelligence: History, importance, objectives, process and issues. in C Rolland, D Anagnostopoulos, P Loucopoulos & C Gonzales-Perez (eds), IEEE RCIS 2015 - 9th International Conference on Research Challenges in Information Science, Proceedings. June edn, 7128910, Proceedings - International Conference on Research Challenges in Information Science, no. June, vol. 2015-June, IEEE Computer Society, pp. 486-491, 9th IEEE International Conference on Research Challenges in Information Science, IEEE RCIS 2015, Athens, Greece, 5/13/15. https://doi.org/10.1109/RCIS.2015.7128910

Ben Sassi D, Frini A, Ben Abdessalem W, Kraiem N. Competitive intelligence: History, importance, objectives, process and issues. In Rolland C, Anagnostopoulos D, Loucopoulos P, Gonzales-Perez C, editors, IEEE RCIS 2015 - 9th International Conference on Research Challenges in Information Science, Proceedings. June ed. IEEE Computer Society. 2015. p. 486-491. 7128910. (Proceedings - International Conference on Research Challenges in Information Science; June). https://doi.org/10.1109/RCIS.2015.7128910

Ben Sassi, Dhekra ; Frini, Anissa ; Ben Abdessalem, Wahiba ; Kraiem, Naoufel. / Competitive intelligence : History, importance, objectives, process and issues. IEEE RCIS 2015 - 9th International Conference on Research Challenges in Information Science, Proceedings. editor / Colette Rolland ; Dimosthenis Anagnostopoulos ; Pericles Loucopoulos ; Cesar Gonzales-Perez. June. ed. IEEE Computer Society, 2015. pp. 486-491 (Proceedings - International Conference on Research Challenges in Information Science; June).

@inproceedings{6525afe8de1746c89d773b46b29ef677,

title = "Competitive intelligence: History, importance, objectives, process and issues",

abstract = "Competitive intelligence deals with the competitive environment of a company. Several studies have been conducted on competitive intelligence domain but there is no empirical work that gives a complete implemented competitive intelligence solution. This paper presents an overview of competitive intelligence studies and highlights the issues towards developing a complete CI solution. A new conceptual model which details the collection phase and incorporates the anticipation of the competitor decisions is proposed. To better solve the CI problem, the paper proposes to integrate the ability of multi-criteria decision aid methods to manage conflicting criteria in a complex environment, with the ability of artificial intelligence in managing and extracting large amount of technical data/information in such a context.",

keywords = "Competitive intelligence, data collection, empirical solutions, process",

author = "{Ben Sassi}, Dhekra and Anissa Frini and {Ben Abdessalem}, Wahiba and Naoufel Kraiem",

note = "Publisher Copyright: {\textcopyright} 2015 IEEE.; 9th IEEE International Conference on Research Challenges in Information Science, IEEE RCIS 2015 ; Conference date: 13-05-2015 Through 15-05-2015",

year = "2015",

month = jun,

day = "19",

doi = "10.1109/RCIS.2015.7128910",

language = "English",

series = "Proceedings - International Conference on Research Challenges in Information Science",

publisher = "IEEE Computer Society",

number = "June",

pages = "486--491",

editor = "Colette Rolland and Dimosthenis Anagnostopoulos and Pericles Loucopoulos and Cesar Gonzales-Perez",

booktitle = "IEEE RCIS 2015 - 9th International Conference on Research Challenges in Information Science, Proceedings",

edition = "June",

}

TY - GEN

T1 - Competitive intelligence

T2 - 9th IEEE International Conference on Research Challenges in Information Science, IEEE RCIS 2015

AU - Ben Sassi, Dhekra

AU - Frini, Anissa

AU - Ben Abdessalem, Wahiba

AU - Kraiem, Naoufel

PY - 2015/6/19

Y1 - 2015/6/19

N2 - Competitive intelligence deals with the competitive environment of a company. Several studies have been conducted on competitive intelligence domain but there is no empirical work that gives a complete implemented competitive intelligence solution. This paper presents an overview of competitive intelligence studies and highlights the issues towards developing a complete CI solution. A new conceptual model which details the collection phase and incorporates the anticipation of the competitor decisions is proposed. To better solve the CI problem, the paper proposes to integrate the ability of multi-criteria decision aid methods to manage conflicting criteria in a complex environment, with the ability of artificial intelligence in managing and extracting large amount of technical data/information in such a context.

AB - Competitive intelligence deals with the competitive environment of a company. Several studies have been conducted on competitive intelligence domain but there is no empirical work that gives a complete implemented competitive intelligence solution. This paper presents an overview of competitive intelligence studies and highlights the issues towards developing a complete CI solution. A new conceptual model which details the collection phase and incorporates the anticipation of the competitor decisions is proposed. To better solve the CI problem, the paper proposes to integrate the ability of multi-criteria decision aid methods to manage conflicting criteria in a complex environment, with the ability of artificial intelligence in managing and extracting large amount of technical data/information in such a context.

KW - Competitive intelligence

KW - data collection

KW - empirical solutions

KW - process

UR - http://www.scopus.com/inward/record.url?scp=84937879314&partnerID=8YFLogxK

UR - http://www.scopus.com/inward/citedby.url?scp=84937879314&partnerID=8YFLogxK

U2 - 10.1109/RCIS.2015.7128910

DO - 10.1109/RCIS.2015.7128910

M3 - Conference contribution

AN - SCOPUS:84937879314

T3 - Proceedings - International Conference on Research Challenges in Information Science

SP - 486

EP - 491

BT - IEEE RCIS 2015 - 9th International Conference on Research Challenges in Information Science, Proceedings

A2 - Rolland, Colette

A2 - Anagnostopoulos, Dimosthenis

A2 - Loucopoulos, Pericles

A2 - Gonzales-Perez, Cesar

PB - IEEE Computer Society

Y2 - 13 May 2015 through 15 May 2015

ER -

Competitive intelligence: History, importance, objectives, process and issues

Abstract

Publication series

Other

Keywords

ASJC Scopus subject areas

Access to Document

Other files and links

Fingerprint

Cite this