Abstract
Competitive intelligence deals with the competitive environment of a company. Several studies have been conducted on competitive intelligence domain but there is no empirical work that gives a complete implemented competitive intelligence solution. This paper presents an overview of competitive intelligence studies and highlights the issues towards developing a complete CI solution. A new conceptual model which details the collection phase and incorporates the anticipation of the competitor decisions is proposed. To better solve the CI problem, the paper proposes to integrate the ability of multi-criteria decision aid methods to manage conflicting criteria in a complex environment, with the ability of artificial intelligence in managing and extracting large amount of technical data/information in such a context.
| Original language | English |
|---|---|
| Title of host publication | Proceedings - International Conference on Research Challenges in Information Science |
| Publisher | IEEE Computer Society |
| Pages | 486-491 |
| Number of pages | 6 |
| Volume | 2015-June |
| Edition | June |
| DOIs | |
| Publication status | Published - Jun 19 2015 |
| Externally published | Yes |
| Event | 9th IEEE International Conference on Research Challenges in Information Science, IEEE RCIS 2015 - Athens, Greece Duration: May 13 2015 → May 15 2015 |
Other
| Other | 9th IEEE International Conference on Research Challenges in Information Science, IEEE RCIS 2015 |
|---|---|
| Country | Greece |
| City | Athens |
| Period | 5/13/15 → 5/15/15 |
Fingerprint
Keywords
- Competitive intelligence
- data collection
- empirical solutions
- process
ASJC Scopus subject areas
- Computer Science Applications
- Information Systems
- Software
Cite this
Competitive intelligence : History, importance, objectives, process and issues. / Ben Sassi, Dhekra; Frini, Anissa; Ben Abdessalem, Wahiba; Kraiem, Naoufel.
Proceedings - International Conference on Research Challenges in Information Science. Vol. 2015-June June. ed. IEEE Computer Society, 2015. p. 486-491 7128910.Research output: Chapter in Book/Report/Conference proceeding › Conference contribution
}
TY - GEN
T1 - Competitive intelligence
T2 - History, importance, objectives, process and issues
AU - Ben Sassi, Dhekra
AU - Frini, Anissa
AU - Ben Abdessalem, Wahiba
AU - Kraiem, Naoufel
PY - 2015/6/19
Y1 - 2015/6/19
N2 - Competitive intelligence deals with the competitive environment of a company. Several studies have been conducted on competitive intelligence domain but there is no empirical work that gives a complete implemented competitive intelligence solution. This paper presents an overview of competitive intelligence studies and highlights the issues towards developing a complete CI solution. A new conceptual model which details the collection phase and incorporates the anticipation of the competitor decisions is proposed. To better solve the CI problem, the paper proposes to integrate the ability of multi-criteria decision aid methods to manage conflicting criteria in a complex environment, with the ability of artificial intelligence in managing and extracting large amount of technical data/information in such a context.
AB - Competitive intelligence deals with the competitive environment of a company. Several studies have been conducted on competitive intelligence domain but there is no empirical work that gives a complete implemented competitive intelligence solution. This paper presents an overview of competitive intelligence studies and highlights the issues towards developing a complete CI solution. A new conceptual model which details the collection phase and incorporates the anticipation of the competitor decisions is proposed. To better solve the CI problem, the paper proposes to integrate the ability of multi-criteria decision aid methods to manage conflicting criteria in a complex environment, with the ability of artificial intelligence in managing and extracting large amount of technical data/information in such a context.
KW - Competitive intelligence
KW - data collection
KW - empirical solutions
KW - process
UR - http://www.scopus.com/inward/record.url?scp=84937879314&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=84937879314&partnerID=8YFLogxK
U2 - 10.1109/RCIS.2015.7128910
DO - 10.1109/RCIS.2015.7128910
M3 - Conference contribution
VL - 2015-June
SP - 486
EP - 491
BT - Proceedings - International Conference on Research Challenges in Information Science
PB - IEEE Computer Society
ER -