Collaborative customization strategy for complex products - Prospects for Engineer-to-Order and Customize-to-Order production scenarios

Ahm Shamsuzzoha*, Timo Kankaanpaa, Luis Carneiro, Petri Helo

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference contribution

1 Citation (Scopus)

Abstract

To compete in globalized business environments, manufacturing firms, especially small and medium enterprises (SMEs), need to be collaborative with respect to their total product life cycle. In this research, a focus on complex products is proposed and a new approach to structure collaboration in design and operational activities is suggested. A complete framework and guidelines for collaborative product design, development and manufacturing is proposed with respect to two product development scenarios: Engineer-to-Order (ETO) and Customize-to-Order (CTO). The ETO scenario, which is project-based, and the CTO scenario, which is platform-based, are employed to respond to individualized and market driven production strategies respectively. The CTO scenario is developed using the platform-based product family concept, following a new approach that uses a product configurator and white boxes to assure sustainable customization. The research also explains how the transition from ETO to CTO can be implemented, aiming at improving the customization level and profitability of SMEs. The overall results, lessons learned and future research directions conclude the paper.

Original languageEnglish
Title of host publicationIFIP Advances in Information and Communication Technology
Pages105-114
Number of pages10
Volume362 AICT
DOIs
Publication statusPublished - 2011
Event12th IFIP WG 5.5 Working Conference on Virtual Enterprises, PRO-VE 2011 - Sao Paulo, Brazil
Duration: Oct 17 2011Oct 19 2011

Publication series

NameIFIP Advances in Information and Communication Technology
Volume362 AICT
ISSN (Print)18684238

Other

Other12th IFIP WG 5.5 Working Conference on Virtual Enterprises, PRO-VE 2011
CountryBrazil
CitySao Paulo
Period10/17/1110/19/11

Keywords

  • Business collaboration
  • Collaborative bill-of-materials (BOM)
  • Customize-to-Order (CTO)
  • Engineer-to-Order (ETO)
  • Product design and engineering

ASJC Scopus subject areas

  • Information Systems and Management

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