Barriers and benefits of using social networking sites versus face-to-face meetings for sharing knowledge in professional societies

Kamla Ali Al-Busaidi, Gillian Ragsdell, Ray Dawson

Research output: Contribution to journalArticle

3 Citations (Scopus)

Abstract

This study aims to assess the benefits and barriers of social networking sites (SNS) for sharing knowledge in professional societies, compared to face-to-face meetings (F2F). SNS can be a valuable technology for non-profit organisations. Studies have investigated the barriers and benefits of knowledge sharing in firm-based communities of practice (CoP) or virtual CoP, but not much is known about professional societies' use of public SNS for knowledge sharing. Based on two rounds of a Delphi study, the results revealed the benefits and barriers of F2F meetings compared to the benefits and barriers of SNS for sharing knowledge in professional societies.

Original languageEnglish
Pages (from-to)145-164
Number of pages20
JournalInternational Journal of Business Information Systems
Volume25
Issue number2
DOIs
Publication statusPublished - 2017

Keywords

  • Delphi study
  • F2F
  • Face-to-face meetings
  • Knowledge
  • Knowledge management
  • Knowledge sharing
  • Knowledge sharing benefits
  • Knowledge sharing challenges
  • Professional societies
  • SNS
  • Social media
  • Social networking
  • Social networking sites

ASJC Scopus subject areas

  • Management Information Systems
  • Information Systems and Management
  • Management of Technology and Innovation

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