Barriers and benefits of using social networking sites for sharing knowledge in professional societies: An exploratory study

Kamla Ali Al-Busaidi, Gillian Ragsdell, Ray Dawson

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

This paper aims to assess the benefits and barriers of (SNS) for sharing knowledge in professional societies through a Delphi technique. SNS can be a valuable technology for non-profit organizations. Several studies have investigated how the barriers and benefits of knowledge sharing in firm-based Communities of practice (CoP) or virtual CoP, but not much is known about professional societies' use of public SNS for knowledge sharing. Based on the barnstorming phase of a Delphi study, the results suggest that benefits of using SNS for sharing knowledge in professional societies are related to individual benefits, organizational benefits and knowledge sharing process benefits; whereas the barriers are related to individual, technical, organizational and social issues. The results can be utilized by researchers and practitioners to improve the use of SNS for knowledge sharing and to raise professional societies and individuals' awareness of SNS use.

Original languageEnglish
Title of host publicationInnovation Vision 2020
Subtitle of host publicationSustainable growth, Entrepreneurship, and Economic Development - Proceedings of the 19th International Business Information Management Association Conference
PublisherInternational Business Information Management Association, IBIMA
Pages237-246
Number of pages10
Volume1
Publication statusPublished - 2012
Event19th IBIMA Conference on Innovation Vision 2020: Sustainable Growth, Entrepreneurship and Economic Development - Barcelona, Spain
Duration: Nov 12 2012Nov 13 2012

Other

Other19th IBIMA Conference on Innovation Vision 2020: Sustainable Growth, Entrepreneurship and Economic Development
CountrySpain
CityBarcelona
Period11/12/1211/13/12

Keywords

  • Delphi study
  • Knowledge sharing
  • Professional societies
  • Social networking sites

ASJC Scopus subject areas

  • Business and International Management
  • Management of Technology and Innovation

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  • Cite this

    Al-Busaidi, K. A., Ragsdell, G., & Dawson, R. (2012). Barriers and benefits of using social networking sites for sharing knowledge in professional societies: An exploratory study. In Innovation Vision 2020: Sustainable growth, Entrepreneurship, and Economic Development - Proceedings of the 19th International Business Information Management Association Conference (Vol. 1, pp. 237-246). International Business Information Management Association, IBIMA.