Aligning external varieties to internal varieties for market solutions

A. H M Shamsuzzoha, Tauno Kekäle, Petri T. Helo

Research output: Contribution to journalArticle

1 Citation (Scopus)

Abstract

Product customisation is an essential requirement for manufacturing firms to achieve higher customers' satisfaction and fulfil business target. To achieve these objectives, firms need to handle both external and internal varieties successfully. Both the varieties are needed to be integrated for the purpose of developing customised product. Integration among these varieties for a case company is displayed and discussed with the help of Domain Mapping Matrix (DMM) tool. Various customisation strategies such as modular design, commonality among modules and platform-based product development are elaborated and discussed critically. This paper is concluded with several managerial implications and future research direction.

Original languageEnglish
Pages (from-to)377-392
Number of pages16
JournalInternational Journal of Innovation and Learning
Volume8
Issue number4
DOIs
Publication statusPublished - 2010

Fingerprint

Customer satisfaction
market
Product development
firm
Industry
manufacturing
customer
Customization
Manufacturing firms
Research directions
Modular design
Module
Firm objectives
Commonality
Integrated

Keywords

  • External variety
  • Internal variety
  • Modular design
  • Product customisation
  • Product innovation
  • Product platform
  • Variant management and learning

ASJC Scopus subject areas

  • Management of Technology and Innovation
  • Education

Cite this

Aligning external varieties to internal varieties for market solutions. / Shamsuzzoha, A. H M; Kekäle, Tauno; Helo, Petri T.

In: International Journal of Innovation and Learning, Vol. 8, No. 4, 2010, p. 377-392.

Research output: Contribution to journalArticle

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