TY - JOUR
T1 - Two alternative approaches for selecting performance measures in data envelopment analysis
AU - Toloo, Mehdi
AU - Tichý, Tomáš
N1 - Funding Information:
The project is a result of European Social Fund project CZ.1.07/2.3.00/20.0296. The research of the first author was supported by the Czech Science Foundation (GAČR Project 14-31593S). The second author’s research was supported through the Czech Science Foundation (GAČR) under project 13-13142S and furthermore by the European Regional Development Fund in the IT4Innovations Centre of Excellence Project (CZ.1.05/1.1.00/02.0070) and, an SGS Research Project of VSB-TU Ostrava.
Publisher Copyright:
© 2014 Elsevier Ltd. All rights reserved.
PY - 2015/4
Y1 - 2015/4
N2 - Data envelopment analysis seeks a frontier to envelop all data with data acting in a critical role in the process and in such a way measures the relative efficiency of each decision making unit in comparison with other units. There is a statistical and empirical rule that if the number of performance measures is high in comparison with the number of units, then a large percentage of the units will be determined as efficient, which is obviously a questionable result. It also implies that the selection of performance measures is very crucial for successful applications. In this paper, we extend both multiplier and envelopment forms of data envelopment analysis models and propose two alternative approaches for selecting performance measures under variable returns to scale. The multiplier form of selecting model leads to the maximum efficiency scores and the maximum discrimination between efficient units is achieved by applying the envelopment form. Also individual unit and aggregate models are formulated separately to develop the idea of selective measures. Finally, in order to illustrate the potential of the proposed approaches a case study using a data from a banking industry in the Czech Republic is utilized.
AB - Data envelopment analysis seeks a frontier to envelop all data with data acting in a critical role in the process and in such a way measures the relative efficiency of each decision making unit in comparison with other units. There is a statistical and empirical rule that if the number of performance measures is high in comparison with the number of units, then a large percentage of the units will be determined as efficient, which is obviously a questionable result. It also implies that the selection of performance measures is very crucial for successful applications. In this paper, we extend both multiplier and envelopment forms of data envelopment analysis models and propose two alternative approaches for selecting performance measures under variable returns to scale. The multiplier form of selecting model leads to the maximum efficiency scores and the maximum discrimination between efficient units is achieved by applying the envelopment form. Also individual unit and aggregate models are formulated separately to develop the idea of selective measures. Finally, in order to illustrate the potential of the proposed approaches a case study using a data from a banking industry in the Czech Republic is utilized.
KW - Banking industry
KW - Data envelopment analysis
KW - Decision making
KW - Multiplier and envelopment forms
KW - Selective measures
KW - The rule of thumb
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U2 - 10.1016/j.measurement.2014.12.043
DO - 10.1016/j.measurement.2014.12.043
M3 - Article
AN - SCOPUS:84921768890
SN - 0263-2241
VL - 65
SP - 29
EP - 40
JO - Measurement: Journal of the International Measurement Confederation
JF - Measurement: Journal of the International Measurement Confederation
ER -