The role of GIS on the decision making process at muscat municipality: A SWOT analysis

Ammar Al-Fareed, Khalid Ambusaidi, Bader Al-Lamki, Abdullah Al-Farsi, Kamla Al-Busaidi

Research output: Contribution to conferencePaperpeer-review


Geographical Information System (GIS) has emerged in the last decade as an essential tool for urban and resource planning and management. Its ability to store, retrieve, analyze, model and map large volume of spatial data is considered as its main strength. The purpose of this pilot investigation was to conduct a SWOT analysis (Strengths, Weaknesses, Opportunities and Threats) to examine the role of GIS on the knowledge management and decision making at Muscat Municipality in Oman. Data was collected through a questionnaire from knowledge workers, administrators and developers of GIS. The study found that the main strengths of the GIS were its effectiveness and efficiency, while its main weaknesses were the lack of the GIS experienced users and data quality. On the other hand, GIS' added values and increased awareness were considered as the most favorable opportunities of the GIS, whereas privacy and security issues were some of its threats.

Original languageEnglish
Number of pages7
Publication statusPublished - 2008
Externally publishedYes
Event10th IBIMA Conference on Innovation and Knowledge Management in Business Globalization - Kuala Lumpur, Malaysia
Duration: Jun 30 2008Jul 1 2008


Other10th IBIMA Conference on Innovation and Knowledge Management in Business Globalization
CityKuala Lumpur

ASJC Scopus subject areas

  • Business and International Management
  • Management of Technology and Innovation

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