The impact of cultural intelligence on supply chain collaboration

Susita Asree*, Suresh Gopalan, Mohamed Zain

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

3 Citations (Scopus)

Abstract

Scholars and practitioners have emphasised the importance of gaining insights about cultural backgrounds of partners when engaged in a supply chain relationship. Using confirmatory factor analysis and structural equation modelling (SEM), this study examines the relationship between cultural intelligence (CQ) and supply chain collaboration and its impact on organisational performance. Reliable and valid instruments of three constructs (cultural intelligence proficiency, supply chain collaboration, and firm performance) were developed through rigorous empirical analysis. The results indicate that CQ proficiency enhances managerial performance and significantly improves supply chain collaboration outcomes.

Original languageEnglish
Pages (from-to)246-263
Number of pages18
JournalInternational Journal of Integrated Supply Management
Volume10
Issue number3-4
DOIs
Publication statusPublished - 2016
Externally publishedYes

Keywords

  • Cultural intelligence
  • Firm performance
  • SEM
  • Structural equation modelling
  • Supply chain collaboration
  • Supply chain performance

ASJC Scopus subject areas

  • Strategy and Management
  • Marketing

Cite this