Stressors and job outcomes in sales: A triphasic model versus a linear-quadratic-interactive model

Shahid N. Bhuian, Bulent Menguc, Rene Borsboom

Research output: Contribution to journalArticle

68 Citations (Scopus)


This exploratory study examines if salespersons' job satisfaction, life satisfaction, performance, and turnover intention exhibit cyclical behaviors with three distinct phases, triphasic, due to increasing levels of role ambiguity, role conflict, job stress, and work-family conflict. This perspective is compared with corresponding linear, quadratic, and interactive relationships.

Original languageEnglish
Pages (from-to)141-150
Number of pages10
JournalJournal of Business Research
Issue number2 SPEC.ISS.
Publication statusPublished - Feb 2005



  • Job satisfaction
  • Job stress
  • Life satisfaction
  • Performance
  • Role stressor
  • Work-family conflict

ASJC Scopus subject areas

  • Marketing
  • Applied Psychology

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