Stressors and job outcomes in sales: A triphasic model versus a linear-quadratic-interactive model

Shahid N. Bhuian; Bulent Menguc; Rene Borsboom

doi:10.1016/S0148-2963(03)00132-2

Stressors and job outcomes in sales: A triphasic model versus a linear-quadratic-interactive model

Shahid N. Bhuian^*, Bulent Menguc, Rene Borsboom

^*Corresponding author for this work

Research output: Contribution to journal › Article › peer-review

87 Citations (Scopus)

Abstract

This exploratory study examines if salespersons' job satisfaction, life satisfaction, performance, and turnover intention exhibit cyclical behaviors with three distinct phases, triphasic, due to increasing levels of role ambiguity, role conflict, job stress, and work-family conflict. This perspective is compared with corresponding linear, quadratic, and interactive relationships.

Original language	English
Pages (from-to)	141-150
Number of pages	10
Journal	Journal of Business Research
Volume	58
Issue number	2 SPEC.ISS.
DOIs	https://doi.org/10.1016/S0148-2963(03)00132-2
Publication status	Published - Feb 2005
Externally published	Yes

Keywords

Job satisfaction
Job stress
Life satisfaction
Performance
Role stressor
Work-family conflict

ASJC Scopus subject areas

Marketing

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10.1016/S0148-2963(03)00132-2

Cite this

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abstract = "This exploratory study examines if salespersons' job satisfaction, life satisfaction, performance, and turnover intention exhibit cyclical behaviors with three distinct phases, triphasic, due to increasing levels of role ambiguity, role conflict, job stress, and work-family conflict. This perspective is compared with corresponding linear, quadratic, and interactive relationships.",

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author = "Bhuian, {Shahid N.} and Bulent Menguc and Rene Borsboom",

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AB - This exploratory study examines if salespersons' job satisfaction, life satisfaction, performance, and turnover intention exhibit cyclical behaviors with three distinct phases, triphasic, due to increasing levels of role ambiguity, role conflict, job stress, and work-family conflict. This perspective is compared with corresponding linear, quadratic, and interactive relationships.

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KW - Life satisfaction

KW - Performance

KW - Role stressor

KW - Work-family conflict

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Stressors and job outcomes in sales: A triphasic model versus a linear-quadratic-interactive model

Abstract

Keywords

ASJC Scopus subject areas

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