Soft Systems Model (SSM)

Nabhan Harith Al-Harrasi

doi:10.4018/978-1-4666-8156-9.ch011

Soft Systems Model (SSM)

Nabhan Harith Al-Harrasi^*

^*Corresponding author for this work

Library and Information Science

Research output: Chapter in Book/Report/Conference proceeding › Chapter

Abstract

Soft Systems Model (SSM) is an action-oriented approach developed by Checkland (1981) to tackle complex and ill-defined social phenomena. It facilitates development of a model of inquiry for use in carrying out an investigation to understand, learn, and achieve changes in a social situation. These features provided justification for using SSM to tackle the problematical situation in library and information sciences. It has the capacity to deal with inter-organizational social phenomena and different worldviews. This chapter aims to understand the existing library and information science (LIS) literature that has been used in SSM applications. It focuses on the purposes and validity of using SSM. This chapter then discusses the using of two streams of SSM in LIS: the stream of logic-based enquiry and the stream of cultural enquiry. Moreover, the chapter reports the changes and action resulted by using SSM in the field of library and information management.

Original language	English
Title of host publication	Information Seeking Behavior and Technology Adoption
Subtitle of host publication	Theories and Trends
Publisher	IGI Global
Pages	162-186
Number of pages	25
ISBN (Electronic)	9781466681576
ISBN (Print)	146668156X, 9781466681569
DOIs	https://doi.org/10.4018/978-1-4666-8156-9.ch011
Publication status	Published - Feb 28 2015

ASJC Scopus subject areas

General Engineering
General Computer Science
Economics, Econometrics and Finance(all)
General Business,Management and Accounting

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10.4018/978-1-4666-8156-9.ch011

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Soft Systems Model (SSM)

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