Soft Systems Model (SSM)

Research output: Chapter in Book/Report/Conference proceedingChapter

Abstract

Soft Systems Model (SSM) is an action-oriented approach developed by Checkland (1981) to tackle complex and ill-defined social phenomena. It facilitates development of a model of inquiry for use in carrying out an investigation to understand, learn, and achieve changes in a social situation. These features provided justification for using SSM to tackle the problematical situation in library and information sciences. It has the capacity to deal with inter-organizational social phenomena and different worldviews. This chapter aims to understand the existing library and information science (LIS) literature that has been used in SSM applications. It focuses on the purposes and validity of using SSM. This chapter then discusses the using of two streams of SSM in LIS: the stream of logic-based enquiry and the stream of cultural enquiry. Moreover, the chapter reports the changes and action resulted by using SSM in the field of library and information management.

Original languageEnglish
Title of host publicationInformation Seeking Behavior and Technology Adoption: Theories and Trends
PublisherIGI Global
Pages162-186
Number of pages25
ISBN (Print)9781466681576, 146668156X, 9781466681569
DOIs
Publication statusPublished - Feb 28 2015

ASJC Scopus subject areas

  • Engineering(all)
  • Computer Science(all)
  • Economics, Econometrics and Finance(all)
  • Business, Management and Accounting(all)

Fingerprint Dive into the research topics of 'Soft Systems Model (SSM)'. Together they form a unique fingerprint.

  • Cite this

    Al-Harrasi, N. H. (2015). Soft Systems Model (SSM). In Information Seeking Behavior and Technology Adoption: Theories and Trends (pp. 162-186). IGI Global. https://doi.org/10.4018/978-1-4666-8156-9.ch011