TY - JOUR
T1 - Patient experience factors and health-related quality of life in hospitalized individuals
AU - Alaloul, Fawwaz
AU - Myers, John
AU - Masterson, Katlin M.
AU - DiCicco, Joey
AU - Collins, Michelle Perry
AU - Hogan, Felicia
AU - Roesler, Luke
AU - Logsdon, M. Cynthia
N1 - Publisher Copyright:
© 2019 Oncology Nursing Society. All rights reserved.
PY - 2019/3
Y1 - 2019/3
N2 - PURPOSE: To identify a relationship between patient satisfaction with the hospital experience and healthrelated quality of life (HRQOL), as well as determine predictors of each variable. PARTICIPANTS & SETTING: 50 patients with cancer in two adult oncology units in an academic health sciences center. METHODOLOGIC APPROACH: A descriptive, crosssectional design was used. Patient satisfaction was measured by the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) and HRQOL was assessed using the Quality of Life Patient/Cancer Survivor (QOL-CS) version. FINDINGS: Patients who were single, diagnosed for 6-10 years, and diagnosed for 11 years or longer had significantly lower patient satisfaction scores. Patients with public insurance, diagnosed for 6-10 years, and diagnosed for 11 years or longer had lower QOL-CS scores. Physical and social well-being scores were associated with higher HCAHPS scores. There was a positive relationship between patient satisfaction and physical and social functioning. Patient demographics were related to patient satisfaction and HRQOL. IMPLICATIONS FOR NURSING: Nurses should have measurable goals to provide high-quality care to patients with cancer, including satisfaction during hospitalization and promotion of HRQOL.
AB - PURPOSE: To identify a relationship between patient satisfaction with the hospital experience and healthrelated quality of life (HRQOL), as well as determine predictors of each variable. PARTICIPANTS & SETTING: 50 patients with cancer in two adult oncology units in an academic health sciences center. METHODOLOGIC APPROACH: A descriptive, crosssectional design was used. Patient satisfaction was measured by the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) and HRQOL was assessed using the Quality of Life Patient/Cancer Survivor (QOL-CS) version. FINDINGS: Patients who were single, diagnosed for 6-10 years, and diagnosed for 11 years or longer had significantly lower patient satisfaction scores. Patients with public insurance, diagnosed for 6-10 years, and diagnosed for 11 years or longer had lower QOL-CS scores. Physical and social well-being scores were associated with higher HCAHPS scores. There was a positive relationship between patient satisfaction and physical and social functioning. Patient demographics were related to patient satisfaction and HRQOL. IMPLICATIONS FOR NURSING: Nurses should have measurable goals to provide high-quality care to patients with cancer, including satisfaction during hospitalization and promotion of HRQOL.
KW - Cancer
KW - Health-related quality of life
KW - Hospitalized individuals
KW - Risk factors
KW - Satisfaction
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U2 - 10.1188/19.ONF.238-247
DO - 10.1188/19.ONF.238-247
M3 - Article
C2 - 30767955
AN - SCOPUS:85061562296
SN - 0190-535X
VL - 46
SP - 238
EP - 247
JO - Oncology Nursing Forum
JF - Oncology Nursing Forum
IS - 2
ER -