Online experiences: Flow theory, measuring online customer experience in e-commerce and managerial implications for the lodging industry

Anil Bilgihan*, Fevzi Okumus, Khaldoon Nusair, Milos Bujisic

*Corresponding author for this work

Research output: Contribution to journal › Article › peer-review

122 Citations (Scopus)

Fingerprint

Dive into the research topics of 'Online experiences: Flow theory, measuring online customer experience in e-commerce and managerial implications for the lodging industry'. Together they form a unique fingerprint.

Social Sciences

Computer Science