Meeting school leadership challenges of online education with design thinking during COVID-19

Aisha Salim Ali Al-Harthi, Ahoud Al-Asfour

Research output: Chapter in Book/Report/Conference proceedingConference contribution


With the COVID-19 pandemic, schools have been forced into online education, with limited experience for many school leaders in this area. This paper proposes that design thinking process is a useful tool to respond to sudden challenges in sorting and implementing systematic solutions at the school level. The design thinking process comprises of five key stages: Empathy, definition, ideation, prototyping, and testing. Through this paper, we reflect on how these processes can help school leaders to deal with the challenges resulting from the pressure to make online education an effective learning experience during the COVID-19 pandemic.

Original languageEnglish
Title of host publication2020 6th International Conference on e-Learning, ICEL 2020
PublisherAcademic Conferences and Publishing International Limited
Number of pages4
ISBN (Electronic)9781665415507
Publication statusPublished - Dec 6 2020
Externally publishedYes
Event6th International Conference on e-Learning, ICEL 2020 - Sakheer, Bahrain
Duration: Dec 6 2020Dec 7 2020

Publication series

NameProceedings of the International Conference on e-Learning, ICEL
ISSN (Print)2048-8882
ISSN (Electronic)2048-8890


Conference6th International Conference on e-Learning, ICEL 2020

ASJC Scopus subject areas

  • Computer Science (miscellaneous)
  • Computer Science Applications
  • Information Systems
  • Education

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