Leveraging organizational knowledge management through corporate portal

Research output: Chapter in Book/Report/Conference proceedingConference contribution

1 Citation (Scopus)

Abstract

This pilot study examines the role of corporate portal on leveraging organizational knowledge management (acquisition, conversion, application and protection). It also explores the business processes benefits (such as efficiency, effectiveness and innovation) and employees benefits (such as learning, adaptability and satisfaction) that result from supporting organizational KM through corporate portal. The preliminary analysis of instructors' utilization of corporate portal in an academic institution shows that providing tools through corporate portals to support knowledge conversion enhances the effectiveness and efficiency of business processes and employees' learning, whereas providing tools to support knowledge applications enhances the effectiveness of organizational processes as well as employees' learning, adaptability and satisfaction. Thus, the analysis indicates that knowledge conversion impacts business processes more than employees, whereas the knowledge application impacts employees more than business processes. Offering tools to support knowledge protection also improves the effectiveness of organizational processes. However, the preliminary analysis shows that knowledge acquisition process has no impact on business processes or employees.

Original languageEnglish
Title of host publicationKnowledge Discovery, Knowledge Engineering and Knowledge Management - First International Joint Conference, IC3K 2009, Revised Selected Papers
Pages399-409
Number of pages11
Volume128 CCIS
DOIs
Publication statusPublished - 2011
Event1st International Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management, IC3K 2009 - Funchal, Madeira, Portugal
Duration: Oct 6 2009Oct 8 2009

Publication series

NameCommunications in Computer and Information Science
Volume128 CCIS
ISSN (Print)1865-0929

Other

Other1st International Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management, IC3K 2009
CountryPortugal
CityFunchal, Madeira
Period10/6/0910/8/09

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Keywords

  • Corporate portal
  • KM benefits
  • KM processes
  • Knowledge management
  • Organizational knowledge management
  • Portals

ASJC Scopus subject areas

  • Computer Science(all)

Cite this

Al-Busaidi, K. A. (2011). Leveraging organizational knowledge management through corporate portal. In Knowledge Discovery, Knowledge Engineering and Knowledge Management - First International Joint Conference, IC3K 2009, Revised Selected Papers (Vol. 128 CCIS, pp. 399-409). (Communications in Computer and Information Science; Vol. 128 CCIS). https://doi.org/10.1007/978-3-642-19032-2_30