Knowledge workers' perceptions of potential benefits and challenges of inter-organizational knowledge sharing systems: A Delphi study in the health sector

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Inter-organizational knowledge sharing systems (IOKSS) can serve as strategic systems for knowledge-based sectors. Most prior research on inter-organizational systems (IOSs) focuses on organizations' adoption of such systems; they reveal little about knowledge workers' adoption of IOS, especially in horizontally linked firms. Knowledge workers' perception is critical to the deployment of IOKSS at all stages. On the basis of a Delphi technique in the health sector, this study demonstrates that IOKSS can benefit individuals, customers, organizations, the sector, and the knowledge sharing process, and that the challenges of IOKSS arise from individuals, peers, IOKSS, organizations, and the sector.

Original languageEnglish
Pages (from-to)398-408
Number of pages11
JournalKnowledge Management Research and Practice
Issue number4
Publication statusPublished - Nov 5 2014



  • inter-organizational knowledge sharing systems
  • inter-organizational systems
  • knowledge systems
  • knowledge workers

ASJC Scopus subject areas

  • Business and International Management
  • Management Information Systems
  • Management of Technology and Innovation
  • Library and Information Sciences

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