TY - JOUR
T1 - Goal directed programming for determining process efficiency using data envelopment analysis
AU - Tavassoli, Mohammad
AU - Adldoost, Hamed
AU - Saen, Reza Farzipoor
N1 - Publisher Copyright:
© Springer Science+Business Media Dordrecht 2013.
PY - 2014/1/1
Y1 - 2014/1/1
N2 - There are numerous measurement methods for process performance control. One of which, widely used in quality control programs, is process capability (Cp) index. The advantage of this index is due to the high amount of information extracted from it. Since Cp is independent from a particular measurement unit it can be used to compare several quite different processes. While the relative efficiency of the process performance based on the Cp for a period is satisfying, the process may lose efficiency in the next period for variety of reasons and could not keep up with the standard limits. The objective of this paper is to develop a new approach for measuring the relative efficiency of peer decision making units (DMUs) based upon process capability indices. A case study demonstrates the applicability of the proposed approach.
AB - There are numerous measurement methods for process performance control. One of which, widely used in quality control programs, is process capability (Cp) index. The advantage of this index is due to the high amount of information extracted from it. Since Cp is independent from a particular measurement unit it can be used to compare several quite different processes. While the relative efficiency of the process performance based on the Cp for a period is satisfying, the process may lose efficiency in the next period for variety of reasons and could not keep up with the standard limits. The objective of this paper is to develop a new approach for measuring the relative efficiency of peer decision making units (DMUs) based upon process capability indices. A case study demonstrates the applicability of the proposed approach.
KW - Data envelopment analysis
KW - Goal programming
KW - Multi-criteria decision analysis
KW - Process capability (C)
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U2 - 10.1007/s10852-013-9243-7
DO - 10.1007/s10852-013-9243-7
M3 - Article
AN - SCOPUS:85010402034
SN - 2214-2487
VL - 13
SP - 493
EP - 509
JO - Journal of Mathematical Modelling and Algorithms in Operations Research
JF - Journal of Mathematical Modelling and Algorithms in Operations Research
IS - 4
ER -