Factors affecting strategy implementation: A case study of pharmaceutical companies in the middle east

Bader Yousef Obeidat, Alaa Al-Hadidi, Ali Tarhini, Ra’ed Masa’deh

Research output: Contribution to journalArticle

9 Citations (Scopus)

Abstract

Purpose: The purpose of this paper is to study the operational process factors that affect successful strategy implementation in the Middle East. Design/methodology/approach: Five operational process factors were studied (resource availability, communication, operational planning, people, control and feedback). Data were collected using a self-administrated questionnaire from employees who implement and/or are responsible for strategy implementation in 17 pharmaceutical companies. In total, 330 questionnaires were distributed, and a total of 259 were responded with a response rate of 78 per cent. Findings: Findings revealed that four of the operational process factors, namely, resource availability, communication, operational planning in addition to control and feedback, strongly affect the success of strategy implementation. Further, resource availability was ascertained to be the most influential factor, followed by control and feedback, then by communication, while people factor showed no effect on the implementation process. Practical implications: It is advised that, during the implementation phase, company management should provide staff employees with the necessary training and instructions to link employee performance with the overall reward and compensation system in the organization and to strengthen effective communication and coordination. Originality/value: This is one of the few studies that cover operational process factors and successful strategy implementation and is the first study to test the model on companies in the pharmaceutical sector in the Middle East.

Original languageEnglish
Pages (from-to)386-408
Number of pages23
JournalReview of International Business and Strategy
Volume27
Issue number3
DOIs
Publication statusPublished - 2017

Keywords

  • Jordan
  • Knowledge management
  • Middle East
  • Pharmaceutical companies
  • Strategic implementation
  • Strategic management

ASJC Scopus subject areas

  • Business and International Management
  • Strategy and Management

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