Event Monitoring and Management Process in a Non-Hierarchical Business Network

A. H M Shamsuzzoha*, Sami Rintala, Pedro F. Cunha, Pedro S. Ferreira, Timo Kankaanpää, Luis Maia Carneiro

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingChapter

7 Citations (Scopus)

Abstract

This chapter introduces the basic understanding of an operational event in terms of identification, prioritization and a possible resolution plan. The chapter first reviews the existing literature on event monitoring and management (EMM) applicable in a collaborative business network. Then, it highlights the EMM from the perspectives of a networked business. Next, it discusses different types of events commonly available within a business network. Further, the chapter articulates the overview of business collaboration in a non-hierarchical network (NHN), and outlines the ontology-based approach for collaborative EMM. An example is illustrated, based on information and communication technology (ICT)-based phenomenon applicable for collaborative EMM. The basic outcomes of this research are discussed. The chapter closes with a discussion on future research directions.

Original languageEnglish
Title of host publicationIntelligent Non-hierarchical Manufacturing Networks
PublisherJohn Wiley and Sons
Pages349-373
Number of pages25
ISBN (Print)9781848214811
DOIs
Publication statusPublished - Feb 20 2013

Keywords

  • Collaborative business network
  • Event monitoring and management (EMM)
  • Non-hierarchical network (NHN)
  • Ontology-based approach

ASJC Scopus subject areas

  • Engineering(all)

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