Evaluating the layout of the emergency department of a public hospital using computer simulation modeling: A case study

Mohammed Khadem, Hamdi A. Bashir, Yasin Al-Lawati, Fatma Al-Azri

Research output: Chapter in Book/Report/Conference proceedingConference contribution

13 Citations (Scopus)

Abstract

Facilities layout represents one of the most significant opportunities for expanding and improving the performance of any system including healthcare. This paper reports on work done to evaluate a revised layout of the emergency department of a public hospital. The objectives of revising the layout were: 1) improving patient satisfaction through minimizing patient waiting time, and 2) expanding the capacity of the department. MedModel was selected as a simulation tool for modeling and simulating both the existing the revised layouts. The results showed that by implementing the revised layout, the average waiting time of a certain category of patients reduced 75% and the capacity of the department increased 10% per month.

Original languageEnglish
Title of host publication2008 IEEE International Conference on Industrial Engineering and Engineering Management, IEEM 2008
Pages1709-1713
Number of pages5
DOIs
Publication statusPublished - 2008
Event2008 IEEE International Conference on Industrial Engineering and Engineering Management, IEEM 2008 - Singapore, Singapore
Duration: Dec 8 2008Dec 11 2008

Other

Other2008 IEEE International Conference on Industrial Engineering and Engineering Management, IEEM 2008
CountrySingapore
CitySingapore
Period12/8/0812/11/08

Keywords

  • Emergency department
  • Healthcare
  • Layout
  • Simulation

ASJC Scopus subject areas

  • Management Information Systems
  • Industrial and Manufacturing Engineering

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  • Cite this

    Khadem, M., Bashir, H. A., Al-Lawati, Y., & Al-Azri, F. (2008). Evaluating the layout of the emergency department of a public hospital using computer simulation modeling: A case study. In 2008 IEEE International Conference on Industrial Engineering and Engineering Management, IEEM 2008 (pp. 1709-1713). [4738164] https://doi.org/10.1109/IEEM.2008.4738164