@inproceedings{22d336bcda414dae992a5f85d614fdf8,
title = "Evaluating the layout of the emergency department of a public hospital using computer simulation modeling: A case study",
abstract = "Facilities layout represents one of the most significant opportunities for expanding and improving the performance of any system including healthcare. This paper reports on work done to evaluate a revised layout of the emergency department of a public hospital. The objectives of revising the layout were: 1) improving patient satisfaction through minimizing patient waiting time, and 2) expanding the capacity of the department. MedModel was selected as a simulation tool for modeling and simulating both the existing the revised layouts. The results showed that by implementing the revised layout, the average waiting time of a certain category of patients reduced 75% and the capacity of the department increased 10% per month.",
keywords = "Emergency department, Healthcare, Layout, Simulation",
author = "Mohammed Khadem and Bashir, {Hamdi A.} and Yasin Al-Lawati and Fatma Al-Azri",
year = "2008",
doi = "10.1109/IEEM.2008.4738164",
language = "English",
isbn = "9781424426300",
series = "2008 IEEE International Conference on Industrial Engineering and Engineering Management, IEEM 2008",
pages = "1709--1713",
booktitle = "2008 IEEE International Conference on Industrial Engineering and Engineering Management, IEEM 2008",
note = "2008 IEEE International Conference on Industrial Engineering and Engineering Management, IEEM 2008 ; Conference date: 08-12-2008 Through 11-12-2008",
}