Abstract
Facilities layout represents one of the most significant opportunities for expanding and improving the performance of any system including healthcare. This paper reports on work done to evaluate a revised layout of the emergency department of a public hospital. The objectives of revising the layout were: 1) improving patient satisfaction through minimizing patient waiting time, and 2) expanding the capacity of the department. MedModel was selected as a simulation tool for modeling and simulating both the existing the revised layouts. The results showed that by implementing the revised layout, the average waiting time of a certain category of patients reduced 75% and the capacity of the department increased 10% per month.
Original language | English |
---|---|
Title of host publication | 2008 IEEE International Conference on Industrial Engineering and Engineering Management, IEEM 2008 |
Pages | 1709-1713 |
Number of pages | 5 |
DOIs | |
Publication status | Published - 2008 |
Event | 2008 IEEE International Conference on Industrial Engineering and Engineering Management, IEEM 2008 - Singapore, Singapore Duration: Dec 8 2008 → Dec 11 2008 |
Other
Other | 2008 IEEE International Conference on Industrial Engineering and Engineering Management, IEEM 2008 |
---|---|
Country | Singapore |
City | Singapore |
Period | 12/8/08 → 12/11/08 |
Keywords
- Emergency department
- Healthcare
- Layout
- Simulation
ASJC Scopus subject areas
- Management Information Systems
- Industrial and Manufacturing Engineering