Complexity absorption and performance

A structural analysis of acute-care hospitals

Bruce A. Walters, Shahid N. Bhuian

Research output: Contribution to journalReview article

18 Citations (Scopus)

Abstract

This study assesses the degree to which a complexity absorption response enhances performance in an industry increasingly described as highly complex: acute-care hospitals. Business-level strategy, organizational structure, and analytical comprehensiveness are viewed as mechanisms through which executives can increase internal complexity. A case is made that hospitals are well served to pursue a hybrid (or combination) strategy, employ an organic structure, and engage in a high degree of information acquisition and use. In keeping with a complexity absorption view, results indicate that these elements generally exhibit stronger associations with performance as dynamism increases.

Original languageEnglish
Pages (from-to)97-121
Number of pages25
JournalJournal of Management
Volume30
Issue number1
DOIs
Publication statusPublished - Feb 2004

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Hospital care
Structural analysis
Industry
Information use
Organizational structure
Information acquisition
Dynamism
Comprehensiveness

ASJC Scopus subject areas

  • Finance
  • Strategy and Management

Cite this

Complexity absorption and performance : A structural analysis of acute-care hospitals. / Walters, Bruce A.; Bhuian, Shahid N.

In: Journal of Management, Vol. 30, No. 1, 02.2004, p. 97-121.

Research output: Contribution to journalReview article

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