Analysis of factors that may affect the uses of knowledge management in Sudanese companies. Proceedings of the

Research output: Chapter in Book/Report/Conference proceedingConference contribution


Knowledge management is a major bottleneck in the information system for any organization. Knowledge management can provide efficient support in an organization’s restricted domain; however, the principal barrier to the success of such a system comes from the users’ perspectives of the system. This paper reveals the factors that affect the use and effectiveness of knowledge management in Sudanese companies. Through the systems analysis and design methodology employed in this study, factors affecting both the success and failure of knowledge management were identified by users from different levels of the organization. The study concludes that the success factors include good infrastructure, knowledge sharing, familiarity with information and communication technology, staff experience, behaviour of decision makers, and qualifications and training. Failure factors include poor infrastructure, high cost, lack of security, globalization, growth of information and communication technology, and job overlap
Original languageEnglish
Title of host publicationProceedings of the International Arab Conference on Information Technology () ACIT2011)
Publication statusPublished - Dec 11 2011

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