A survey of community members' perceptions of medical errors in Oman

Ahmed S. Al-Mandhari, Mohammed A. Al-Shafaee, Mohammed H. Al-Azri, Ibrahim S. Al-Zakwani, Mushtaq Khan, Ahmed M. Al-Waily, Syed Rizvi

Research output: Contribution to journalArticle

6 Citations (Scopus)

Abstract

Background. Errors have been the concern of providers and consumers of health care services. However, consumers' perception of medical errors in developing countries is rarely explored. The aim of this study is to assess community members' perceptions about medical errors and to analyse the factors affecting this perception in one Middle East country, Oman. Methods. Face to face interviews were conducted with heads of 212 households in two villages in North Al-Batinah region of Oman selected because of close proximity to the Sultan Qaboos University (SQU), Muscat, Oman. Participants' perceived knowledge about medical errors was assessed. Responses were coded and categorised. Analyses were performed using Pearson's χ2, Fisher's exact tests, and multivariate logistic regression model wherever appropriate. Results. Seventy-eight percent (n = 165) of participants believed they knew what was meant by medical errors. Of these, 34% and 26.5% related medical errors to wrong medications or diagnoses, respectively. Understanding of medical errors was correlated inversely with age and positively with family income. Multivariate logistic regression revealed that a one-year increase in age was associated with a 4% reduction in perceived knowledge of medical errors (CI: 1% to 7%; p = 0.045). The study found that 49% of those who believed they knew the meaning of medical errors had experienced such errors. The most common consequence of the errors was severe pain (45%). Of the 165 informed participants, 49% felt that an uncaring health care professional was the main cause of medical errors. Younger participants were able to list more possible causes of medical errors than were older subjects (Incident Rate Ratio of 0.98; p <0.001). Conclusion. The majority of participants believed they knew the meaning of medical errors. Younger participants were more likely to be aware of such errors and could list one or more causes.

Original languageEnglish
Article number13
JournalBMC Medical Ethics
Volume9
DOIs
Publication statusPublished - 2008

Fingerprint

Oman
Medical Errors
community
Logistic Models
Surveys and Questionnaires
cause
Middle East
logistics
regression
Developing Countries
Statistical Factor Analysis
Health Services
family income

ASJC Scopus subject areas

  • Medicine(all)
  • Issues, ethics and legal aspects
  • Health(social science)
  • Health Policy

Cite this

A survey of community members' perceptions of medical errors in Oman. / Al-Mandhari, Ahmed S.; Al-Shafaee, Mohammed A.; Al-Azri, Mohammed H.; Al-Zakwani, Ibrahim S.; Khan, Mushtaq; Al-Waily, Ahmed M.; Rizvi, Syed.

In: BMC Medical Ethics, Vol. 9, 13, 2008.

Research output: Contribution to journalArticle

@article{101fcac7ba51492fa729d10e52dfcc7b,
title = "A survey of community members' perceptions of medical errors in Oman",
abstract = "Background. Errors have been the concern of providers and consumers of health care services. However, consumers' perception of medical errors in developing countries is rarely explored. The aim of this study is to assess community members' perceptions about medical errors and to analyse the factors affecting this perception in one Middle East country, Oman. Methods. Face to face interviews were conducted with heads of 212 households in two villages in North Al-Batinah region of Oman selected because of close proximity to the Sultan Qaboos University (SQU), Muscat, Oman. Participants' perceived knowledge about medical errors was assessed. Responses were coded and categorised. Analyses were performed using Pearson's χ2, Fisher's exact tests, and multivariate logistic regression model wherever appropriate. Results. Seventy-eight percent (n = 165) of participants believed they knew what was meant by medical errors. Of these, 34{\%} and 26.5{\%} related medical errors to wrong medications or diagnoses, respectively. Understanding of medical errors was correlated inversely with age and positively with family income. Multivariate logistic regression revealed that a one-year increase in age was associated with a 4{\%} reduction in perceived knowledge of medical errors (CI: 1{\%} to 7{\%}; p = 0.045). The study found that 49{\%} of those who believed they knew the meaning of medical errors had experienced such errors. The most common consequence of the errors was severe pain (45{\%}). Of the 165 informed participants, 49{\%} felt that an uncaring health care professional was the main cause of medical errors. Younger participants were able to list more possible causes of medical errors than were older subjects (Incident Rate Ratio of 0.98; p <0.001). Conclusion. The majority of participants believed they knew the meaning of medical errors. Younger participants were more likely to be aware of such errors and could list one or more causes.",
author = "Al-Mandhari, {Ahmed S.} and Al-Shafaee, {Mohammed A.} and Al-Azri, {Mohammed H.} and Al-Zakwani, {Ibrahim S.} and Mushtaq Khan and Al-Waily, {Ahmed M.} and Syed Rizvi",
year = "2008",
doi = "10.1186/1472-6939-9-13",
language = "English",
volume = "9",
journal = "BMC Medical Ethics",
issn = "1472-6939",
publisher = "BioMed Central",

}

TY - JOUR

T1 - A survey of community members' perceptions of medical errors in Oman

AU - Al-Mandhari, Ahmed S.

AU - Al-Shafaee, Mohammed A.

AU - Al-Azri, Mohammed H.

AU - Al-Zakwani, Ibrahim S.

AU - Khan, Mushtaq

AU - Al-Waily, Ahmed M.

AU - Rizvi, Syed

PY - 2008

Y1 - 2008

N2 - Background. Errors have been the concern of providers and consumers of health care services. However, consumers' perception of medical errors in developing countries is rarely explored. The aim of this study is to assess community members' perceptions about medical errors and to analyse the factors affecting this perception in one Middle East country, Oman. Methods. Face to face interviews were conducted with heads of 212 households in two villages in North Al-Batinah region of Oman selected because of close proximity to the Sultan Qaboos University (SQU), Muscat, Oman. Participants' perceived knowledge about medical errors was assessed. Responses were coded and categorised. Analyses were performed using Pearson's χ2, Fisher's exact tests, and multivariate logistic regression model wherever appropriate. Results. Seventy-eight percent (n = 165) of participants believed they knew what was meant by medical errors. Of these, 34% and 26.5% related medical errors to wrong medications or diagnoses, respectively. Understanding of medical errors was correlated inversely with age and positively with family income. Multivariate logistic regression revealed that a one-year increase in age was associated with a 4% reduction in perceived knowledge of medical errors (CI: 1% to 7%; p = 0.045). The study found that 49% of those who believed they knew the meaning of medical errors had experienced such errors. The most common consequence of the errors was severe pain (45%). Of the 165 informed participants, 49% felt that an uncaring health care professional was the main cause of medical errors. Younger participants were able to list more possible causes of medical errors than were older subjects (Incident Rate Ratio of 0.98; p <0.001). Conclusion. The majority of participants believed they knew the meaning of medical errors. Younger participants were more likely to be aware of such errors and could list one or more causes.

AB - Background. Errors have been the concern of providers and consumers of health care services. However, consumers' perception of medical errors in developing countries is rarely explored. The aim of this study is to assess community members' perceptions about medical errors and to analyse the factors affecting this perception in one Middle East country, Oman. Methods. Face to face interviews were conducted with heads of 212 households in two villages in North Al-Batinah region of Oman selected because of close proximity to the Sultan Qaboos University (SQU), Muscat, Oman. Participants' perceived knowledge about medical errors was assessed. Responses were coded and categorised. Analyses were performed using Pearson's χ2, Fisher's exact tests, and multivariate logistic regression model wherever appropriate. Results. Seventy-eight percent (n = 165) of participants believed they knew what was meant by medical errors. Of these, 34% and 26.5% related medical errors to wrong medications or diagnoses, respectively. Understanding of medical errors was correlated inversely with age and positively with family income. Multivariate logistic regression revealed that a one-year increase in age was associated with a 4% reduction in perceived knowledge of medical errors (CI: 1% to 7%; p = 0.045). The study found that 49% of those who believed they knew the meaning of medical errors had experienced such errors. The most common consequence of the errors was severe pain (45%). Of the 165 informed participants, 49% felt that an uncaring health care professional was the main cause of medical errors. Younger participants were able to list more possible causes of medical errors than were older subjects (Incident Rate Ratio of 0.98; p <0.001). Conclusion. The majority of participants believed they knew the meaning of medical errors. Younger participants were more likely to be aware of such errors and could list one or more causes.

UR - http://www.scopus.com/inward/record.url?scp=51249109080&partnerID=8YFLogxK

UR - http://www.scopus.com/inward/citedby.url?scp=51249109080&partnerID=8YFLogxK

U2 - 10.1186/1472-6939-9-13

DO - 10.1186/1472-6939-9-13

M3 - Article

C2 - 18664245

AN - SCOPUS:51249109080

VL - 9

JO - BMC Medical Ethics

JF - BMC Medical Ethics

SN - 1472-6939

M1 - 13

ER -