A knowledge management perspective on corporate portal: Processes and benefits

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

This pilot study examines a corporate portal from a knowledge management perspective by identifying the impacts of several corporate portal tools that support organizational knowledge management processes (such as acquisition, conversion, application and protection) on organizational processes (such as efficiency, effectiveness and innovation) and people (such as learning, adaptability and satisfaction). Preliminary analysis based on academic staff utilization of a corporate portal in a local university in Oman shows that providing tools through corporate portals that support knowledge conversion improves the effectiveness and efficiency of the organizational processes and people's learning, whereas providing tools that support knowledge applications improves the effectiveness of organizational processes as well as people learning, adaptability and satisfaction. Thus, the analysis indicates that knowledge conversion impacts organizational processes more than people, whereas the knowledge application impacts people more than organizational processes. Offering tools that support knowledge protection also improves the effectiveness of organizational processes. However, the preliminary analysis shows that knowledge acquisition process has no impact on organizational processes or people.

Original languageEnglish
Title of host publicationKMIS 2009 - 1st International Conference on Knowledge Management and Information Sharing, Proceedings
Pages69-74
Number of pages6
Publication statusPublished - 2009
Event1st International Conference on Knowledge Management and Information Sharing, KMIS 2009 - Funchal, Madeira, Portugal
Duration: Oct 6 2009Oct 8 2009

Other

Other1st International Conference on Knowledge Management and Information Sharing, KMIS 2009
CountryPortugal
CityFunchal, Madeira
Period10/6/0910/8/09

Fingerprint

Knowledge management
Knowledge acquisition
Innovation

Keywords

  • Corporate portal
  • KM benefits
  • KM processes
  • Knowledge management
  • Oman

ASJC Scopus subject areas

  • Computer Science Applications
  • Information Systems

Cite this

Al-Busaidi, K. A. (2009). A knowledge management perspective on corporate portal: Processes and benefits. In KMIS 2009 - 1st International Conference on Knowledge Management and Information Sharing, Proceedings (pp. 69-74)

A knowledge management perspective on corporate portal : Processes and benefits. / Al-Busaidi, Kamla Ali.

KMIS 2009 - 1st International Conference on Knowledge Management and Information Sharing, Proceedings. 2009. p. 69-74.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Al-Busaidi, KA 2009, A knowledge management perspective on corporate portal: Processes and benefits. in KMIS 2009 - 1st International Conference on Knowledge Management and Information Sharing, Proceedings. pp. 69-74, 1st International Conference on Knowledge Management and Information Sharing, KMIS 2009, Funchal, Madeira, Portugal, 10/6/09.
Al-Busaidi KA. A knowledge management perspective on corporate portal: Processes and benefits. In KMIS 2009 - 1st International Conference on Knowledge Management and Information Sharing, Proceedings. 2009. p. 69-74
Al-Busaidi, Kamla Ali. / A knowledge management perspective on corporate portal : Processes and benefits. KMIS 2009 - 1st International Conference on Knowledge Management and Information Sharing, Proceedings. 2009. pp. 69-74
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