Abstract
This pilot study examines a corporate portal from a knowledge management perspective by identifying the impacts of several corporate portal tools that support organizational knowledge management processes (such as acquisition, conversion, application and protection) on organizational processes (such as efficiency, effectiveness and innovation) and people (such as learning, adaptability and satisfaction). Preliminary analysis based on academic staff utilization of a corporate portal in a local university in Oman shows that providing tools through corporate portals that support knowledge conversion improves the effectiveness and efficiency of the organizational processes and people's learning, whereas providing tools that support knowledge applications improves the effectiveness of organizational processes as well as people learning, adaptability and satisfaction. Thus, the analysis indicates that knowledge conversion impacts organizational processes more than people, whereas the knowledge application impacts people more than organizational processes. Offering tools that support knowledge protection also improves the effectiveness of organizational processes. However, the preliminary analysis shows that knowledge acquisition process has no impact on organizational processes or people.
| Original language | English |
|---|---|
| Title of host publication | KMIS 2009 - 1st International Conference on Knowledge Management and Information Sharing, Proceedings |
| Pages | 69-74 |
| Number of pages | 6 |
| Publication status | Published - 2009 |
| Event | 1st International Conference on Knowledge Management and Information Sharing, KMIS 2009 - Funchal, Madeira, Portugal Duration: Oct 6 2009 → Oct 8 2009 |
Other
| Other | 1st International Conference on Knowledge Management and Information Sharing, KMIS 2009 |
|---|---|
| Country | Portugal |
| City | Funchal, Madeira |
| Period | 10/6/09 → 10/8/09 |
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Keywords
- Corporate portal
- KM benefits
- KM processes
- Knowledge management
- Oman
ASJC Scopus subject areas
- Computer Science Applications
- Information Systems
Cite this
A knowledge management perspective on corporate portal : Processes and benefits. / Al-Busaidi, Kamla Ali.
KMIS 2009 - 1st International Conference on Knowledge Management and Information Sharing, Proceedings. 2009. p. 69-74.Research output: Chapter in Book/Report/Conference proceeding › Conference contribution
}
TY - GEN
T1 - A knowledge management perspective on corporate portal
T2 - Processes and benefits
AU - Al-Busaidi, Kamla Ali
PY - 2009
Y1 - 2009
N2 - This pilot study examines a corporate portal from a knowledge management perspective by identifying the impacts of several corporate portal tools that support organizational knowledge management processes (such as acquisition, conversion, application and protection) on organizational processes (such as efficiency, effectiveness and innovation) and people (such as learning, adaptability and satisfaction). Preliminary analysis based on academic staff utilization of a corporate portal in a local university in Oman shows that providing tools through corporate portals that support knowledge conversion improves the effectiveness and efficiency of the organizational processes and people's learning, whereas providing tools that support knowledge applications improves the effectiveness of organizational processes as well as people learning, adaptability and satisfaction. Thus, the analysis indicates that knowledge conversion impacts organizational processes more than people, whereas the knowledge application impacts people more than organizational processes. Offering tools that support knowledge protection also improves the effectiveness of organizational processes. However, the preliminary analysis shows that knowledge acquisition process has no impact on organizational processes or people.
AB - This pilot study examines a corporate portal from a knowledge management perspective by identifying the impacts of several corporate portal tools that support organizational knowledge management processes (such as acquisition, conversion, application and protection) on organizational processes (such as efficiency, effectiveness and innovation) and people (such as learning, adaptability and satisfaction). Preliminary analysis based on academic staff utilization of a corporate portal in a local university in Oman shows that providing tools through corporate portals that support knowledge conversion improves the effectiveness and efficiency of the organizational processes and people's learning, whereas providing tools that support knowledge applications improves the effectiveness of organizational processes as well as people learning, adaptability and satisfaction. Thus, the analysis indicates that knowledge conversion impacts organizational processes more than people, whereas the knowledge application impacts people more than organizational processes. Offering tools that support knowledge protection also improves the effectiveness of organizational processes. However, the preliminary analysis shows that knowledge acquisition process has no impact on organizational processes or people.
KW - Corporate portal
KW - KM benefits
KW - KM processes
KW - Knowledge management
KW - Oman
UR - http://www.scopus.com/inward/record.url?scp=77955344700&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=77955344700&partnerID=8YFLogxK
M3 - Conference contribution
AN - SCOPUS:77955344700
SN - 9789896740139
SP - 69
EP - 74
BT - KMIS 2009 - 1st International Conference on Knowledge Management and Information Sharing, Proceedings
ER -