العوامل المؤثرة في رضا طلبة جامعة السلطان قابوس حول الإشراف الأكاديمي عن بُعد

This study aimed to investigate the level of satisfaction of Sultan Qaboos University students with remote academic advising during the Corona pandemic. It also aimed to explore the factors that might affect the extent of satisfaction such as gender, academic year, and the nationality of the academic supervisor. To achieve these aims, we developed a satisfaction with academic advising scale. The scale consisted of three sub-scales: (1) Satisfaction with the advisor's competence and information, (2) Satisfaction with the advisor's interest and enthusiasm, and (3) Satisfaction with the ease of communication with the advisor. The scale administered to a sample of 490 undergraduate SQU’s students (248 males and 242 females) affiliated to different colleges and academic years during the Corona virus period in spring 2021 semester.
The results of the study explored that the students' were highly satisfied with the competence and information of the academic advisors, while they expressed moderate levels of satisfaction with the advisors' interest and enthusiasm, as well as satisfaction with the ease of communication with the advisors. The results also revealed that students who supervised by Omani academics are more satisfied with academic advising compared to students who are supervised by non-Omani academics. In addition, the results revealed that the third-year students and above are more satisfied with academic advising compared to first and second-year counterparts.