Research Output per year
Fingerprint Dive into the research topics where Kamla Al Busaidi is active. These topic labels come from the works of this person. Together they form a unique fingerprint.
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Knowledge management
Engineering & Materials Science
Personnel
Engineering & Materials Science
Expert systems
Engineering & Materials Science
Knowledge acquisition
Engineering & Materials Science
Information technology
Engineering & Materials Science
Industry
Engineering & Materials Science
Blended Learning
Social Sciences
Health
Engineering & Materials Science
Network
Recent external collaboration on country level. Dive into details by clicking on the dots.
Research Output 2005 2018
Empowering CRM through business intelligence applications: A study in the telecommunications sector
Al-Zadjali, M. & Al Busaidi, K., Oct 1 2018, In : International Journal of Knowledge Management. 14, 4, p. 68-87 20 p.Research output: Contribution to journal › Article
Competitive intelligence
Telecommunication
Personnel
Marketing
Sales
Inter-organizational knowledge transfer in Omani SMEs: influencing factors
Al-Jabri, H. & Al Busaidi, K., Aug 13 2018, In : VINE Journal of Information and Knowledge Management Systems. 48, 3, p. 333-351 19 p.Research output: Contribution to journal › Article
knowledge transfer
Industry
national economy
Innovation
Influencing factors
The values of BI-empowered customer service in telecom
Al-Zadjali, M. & Al Busaidi, K., Jan 1 2018, In : International Journal of Electronic Customer Relationship Management. 11, 4, p. 363-383 21 p.Research output: Contribution to journal › Article
Customer service
Telecom
Business intelligence
Telecommunications
Call centres
1
Citation
(Scopus)
Barriers and benefits of using social networking sites versus face-to-face meetings for sharing knowledge in professional societies
Al-Busaidi, K. A., Ragsdell, G. & Dawson, R., 2017, In : International Journal of Business Information Systems. 25, 2, p. 145-164 20 p.Research output: Contribution to journal › Article
Social networking sites
Knowledge sharing
Communities of practice
Delphi study
Nonprofit organization
Blood donation self-assessment system
Balhaf, L. A. I., Al-Dhuhli, N. N., Ba-Omar, R. S. & Al-Busaidi, K. A., 2017, Proceedings of the 29th International Business Information Management Association Conference - Education Excellence and Innovation Management through Vision 2020: From Regional Development Sustainability to Global Economic Growth. International Business Information Management Association, IBIMA, p. 2278-2285 8 p.Research output: Chapter in Book/Report/Conference proceeding › Conference contribution
Blood
Decision tables
Expert systems
Information technology
Websites