Towards an ontology for enterprise interactions

Enterprise interactions allow collaborations that add value, in terms of solutions for supporting flexible intra- and cross processes, interfacing the enterprise to its environment, and enabling its objects to act and react within their environment. In addition, they enable emerging knowledge. However, there is a lack of ontologies for interactions. Interaction ontology would share, integrate, and manage knowledge. This paper presents a typology of enterprise interactions towards a lightweight ontology for interactions that facilitate their engineering. First, it distinguishes different types of interactions by their nature, their issues, and their current realizations. Then, it conceptualizes them for the purpose of their modeling, design, realization, evaluation, and analysis. Finally, it proposes a lightweight ontology.