Patients’ perceptions of communication and clinical skills of primary healthcare physicians in Oman

Nuha Al-Kindi, Sara Al-Waili, Sanjay Jaju, Abdulaziz M. Al Mahrezi*

*المؤلف المقابل لهذا العمل

نتاج البحث: المساهمة في مجلةمراجعة النظراء

ملخص

Objectives: As a large proportion of patients are seen in primary healthcare (PHC) centres, it is important to explore patients’ perceptions of communication and clinical skills of PHC physicians. In Oman, PHC is provided by both trained family physicians (FPs) and general practitioners (GPs). Methods: This cross-sectional study was conducted at 12 PHC centres in Muscat Governorate, Oman between November 2014 and August 2015. Adult Omani patients’ perceptions of Omani and other Arabic-speaking doctors were examined using an Arabic translation of a validated self-administered questionnaire. Results: A total of 626 patients completed the questionnaire (response rate: 100%). The patients’ responses were significantly more positive towards FPs compared to GPs on whether the doctor provided reassurance (P = 0.03), took a complete medical history (P = 0.03) and gave the patient the opportunity of a follow-up with the same doctor (P = 0.01). Conclusion: Certain skills in communication and clinical aspects of FPs were favourably viewed by patients compared to GPs.

اللغة الأصليةEnglish
الصفحات (من إلى)e148-e152
دوريةSultan Qaboos University Medical Journal
مستوى الصوت19
رقم الإصدار2
المعرِّفات الرقمية للأشياء
حالة النشرPublished - مايو 2019
منشور خارجيًانعم

ASJC Scopus subject areas

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