Factors contributing to consumers' adoption of electronic grocery shopping in Oman

Maha Al Balushi, Aqeela Al Lawati

نتاج البحث: Conference contribution

1 اقتباس (Scopus)

ملخص

The introduction of electronic grocery (e-grocery) in the Sultanate of Oman requires attention to multiple challenges that affect its success. These challenges include creating a new market, creating new job opportunities and demands, and changing Omani customers' perception and behaviors towards traditional grocery shopping. Although the adoption of the e-grocery requires less consumer effort and time, it needs to be user-friendly and trusted to utilize its full strength. In additions, it is challenged by the extent to which adopting a new behavior necessitates considerable time to be fully effective. In this paper, the authors use a sample of 255 responses to study the determinants of adopting electronic grocery in the context of Oman. The determinants represent consumers' perceptions prior using an e-grocery shopping service which consist of physical efforts, time pressure, shopping enjoyment, perceived relative advantage, perceived compatibility, and perceived complexity. The findings of this study show that consumers perceiving a high percentage of physical effort at in-store shopping and consumers complaining about time pressure while shopping will be motivated to replace their shopping experience with egrocery. This study also shows that consumers who are willing to change their behavior and attitudes will be looking forward to adopt e-grocery. Moreover, this research indicates that shopping enjoyment at physical stores is negatively related to the perceived relative advantage and perceived compatibility factors e-grocery. Despite all difficulties, e-grocery will remain an interesting new challenge to the Omani market. Nevertheless, it needs to be embraced to develop the Omani market.

اللغة الأصليةEnglish
عنوان منشور المضيفCreating Global Competitive Economies
العنوان الفرعي لمنشور المضيفA 360-Degree Approach - Proceedings of the 17th International Business Information Management Association Conference, IBIMA 2011
ناشرInternational Business Information Management Association, IBIMA
الصفحات1516-1527
عدد الصفحات12
رقم المعيار الدولي للكتب (المطبوع)9780982148969
حالة النشرPublished - 2011
الحدث17th International Business Information Management Association Conference, IBIMA 2011 - Milan, Italy
المدة: نوفمبر ١٤ ٢٠١١نوفمبر ١٥ ٢٠١١

سلسلة المنشورات

الاسمCreating Global Competitive Economies: A 360-Degree Approach - Proceedings of the 17th International Business Information Management Association Conference, IBIMA 2011
مستوى الصوت4

Other

Other17th International Business Information Management Association Conference, IBIMA 2011
الدولة/الإقليمItaly
المدينةMilan
المدة١١/١٤/١١١١/١٥/١١

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