Exploring the adoption of mobile applications: Case studies in government agencies in Oman

Laila Al-Azizi, Ali H. Al-Badi, Taiba Al-Zrafi, Sujeet Kumar Sharma

نتاج البحث

1 اقتباس (Scopus)

ملخص

People in today's world are on the move and they're using mobile applications to get there, whether they use mobile phones, tablets, or other mobile devices. That's why mobile apps becoming so much important in our daily-life. Mobile apps allow customers to have services at their fingertips. Obviously, Mobile technology is significantly expanding governments' capacity to extend access to existing services, to expand the delivery of new services, to increase active citizen participation in government operations and to change the way of working within the public sector. Most government agencies are facing some challenges and barriers adopting mobile applications. The factors that influence the employees' acceptance and willingness to use utilize these applications in their daily work are crucial; therefore, exploring such factors is of significant importance. This study aims to investigate Omani government employees' willingness to adopt and use mobile applications. Also, it aims to explore the extent to which the employees believe that mobile applications adoption contributes in improving productivity and work efficiency. The investigation employs a research model which is based on Unified Theory of Acceptance and Use of Technology (UTAUT). To achieve research objectives a quantitative approach was adopted, in which questionnaire was utilized to collect the required data. It was found that the performance expectancy, effort expectancy and facilitating conditions (independent variables) have positive influence on behavioral intention of the government employees to use the mobile applications and the moderators (age, gender, experience and awareness) have a moderating impact on the relationship between the independent factors and behavioral intention use the mobile applications.

اللغة الأصليةEnglish
عنوان منشور المضيفProceedings of the 29th International Business Information Management Association Conference - Education Excellence and Innovation Management through Vision 2020
العنوان الفرعي لمنشور المضيفFrom Regional Development Sustainability to Global Economic Growth
ناشرInternational Business Information Management Association, IBIMA
الصفحات1995-2022
عدد الصفحات28
رقم المعيار الدولي للكتب (الإلكتروني)9780986041976
حالة النشرPublished - 2017
الحدث29th International Business Information Management Association Conference - Education Excellence and Innovation Management through Vision 2020: From Regional Development Sustainability to Global Economic Growth - Vienna
المدة: مايو ٣ ٢٠١٧مايو ٤ ٢٠١٧

Other

Other29th International Business Information Management Association Conference - Education Excellence and Innovation Management through Vision 2020: From Regional Development Sustainability to Global Economic Growth
الدولة/الإقليمAustria
المدينةVienna
المدة٥/٣/١٧٥/٤/١٧

ASJC Scopus subject areas

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