Exploring corporate social responsibility of takaful organisations through the lenses of an Islamic CSR framework

Takaful relates to a system of Islamic insurance and takaful organisations were established with the desire to offer insurance protection based on the values and principles of Shariah. The aim of this study is to explore the CSR practices of takaful organisations in Malaysia, benchmarked against an Islamic CSR framework. A content analysis of the annual reports of 11 takaful organisations in Malaysia over a three-year period (2010 to 2012) was undertaken to explore the application of the framework. Study findings highlighted an increasing trend in CSR disclosure over the three-year period with the community and workplace dimensions emerging as the focus of the CSR activities by takaful organisations in Malaysia. Additionally, social development pursuits that benefited the community were the most disclosed CSR information.