TY - JOUR
T1 - Efficiency and effectiveness in airline performance using a SBM-NDEA model in the presence of shared input
AU - Tavassoli, Mohammad
AU - Faramarzi, Gholam Reza
AU - Farzipoor Saen, Reza
PY - 2014/1
Y1 - 2014/1
N2 - The operational performance of airline includes production and consumption technologies for transporting passengers and cargoes. By determining the performance of airlines' operations one can get further insights from the obtained results and can develop appropriate policy for improving the operational performance. This paper, for the first time, proposes a novel slacks-based measure network data envelopment analysis (SBM-NDEA) approach to measure both technical efficiency and service effectiveness of airlines. The proposed model represents both the non-storable feature of transportation service and production technologies in a unified framework in the presence of shared input. Also, the proposed model estimates both technical efficiency and service effectiveness. A case study is presented.
AB - The operational performance of airline includes production and consumption technologies for transporting passengers and cargoes. By determining the performance of airlines' operations one can get further insights from the obtained results and can develop appropriate policy for improving the operational performance. This paper, for the first time, proposes a novel slacks-based measure network data envelopment analysis (SBM-NDEA) approach to measure both technical efficiency and service effectiveness of airlines. The proposed model represents both the non-storable feature of transportation service and production technologies in a unified framework in the presence of shared input. Also, the proposed model estimates both technical efficiency and service effectiveness. A case study is presented.
KW - Network data envelopment analysis (NDEA)
KW - Service effectiveness
KW - Shared inputs
KW - Slacks-based measure (SBM)
KW - Technical efficiency
UR - http://www.scopus.com/inward/record.url?scp=84897087667&partnerID=8YFLogxK
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U2 - 10.1016/j.jairtraman.2013.09.001
DO - 10.1016/j.jairtraman.2013.09.001
M3 - Article
AN - SCOPUS:84897087667
SN - 0969-6997
VL - 34
SP - 146
EP - 153
JO - Journal of Air Transport Management
JF - Journal of Air Transport Management
ER -