TY - JOUR
T1 - A joint measurement of efficiency and effectiveness using network data envelopment analysis approach in the presence of shared input
AU - Tavassoli, Mohammad
AU - Faramarzi, Gholam Reza
AU - Saen, Reza Farzipoor
N1 - Publisher Copyright:
© 2014, Operational Research Society of India.
PY - 2015/9/13
Y1 - 2015/9/13
N2 - This paper proposes a novel network data envelopment analysis (NDEA) approach to measure both technical efficiency and service effectiveness of railway transportation services. In particular, railway transportation systems consume varying amounts of shared inputs to produce outputs. The proposed NDEA model represents both the non-storable feature of transportation service and production technologies in a unified framework in the presence of shared inputs. Hence, the proposed model not only measures the overall efficiency of the railways, but also estimates passenger and freight technical efficiency, service effectiveness, and technical effectiveness, simultaneously. A case study validates the proposed model.
AB - This paper proposes a novel network data envelopment analysis (NDEA) approach to measure both technical efficiency and service effectiveness of railway transportation services. In particular, railway transportation systems consume varying amounts of shared inputs to produce outputs. The proposed NDEA model represents both the non-storable feature of transportation service and production technologies in a unified framework in the presence of shared inputs. Hence, the proposed model not only measures the overall efficiency of the railways, but also estimates passenger and freight technical efficiency, service effectiveness, and technical effectiveness, simultaneously. A case study validates the proposed model.
KW - Network data envelopment analysis
KW - Service effectiveness
KW - Shared inputs
KW - Technical effectiveness
KW - Technical efficiency
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U2 - 10.1007/s12597-014-0188-z
DO - 10.1007/s12597-014-0188-z
M3 - Article
AN - SCOPUS:84941361634
SN - 0030-3887
VL - 52
SP - 490
EP - 504
JO - OPSEARCH
JF - OPSEARCH
IS - 3
ER -